Redefined: Confusion to Confidence

Terms, Refund Policy and Privacy

Please read this page before you enrol. By enrolling in Redefined: Confusion to Confidence, you confirm that you have read and agree to the terms below. Questions? Email reception@alignedtogether.ca. Last updated: October 2026.

Program terms

Access

Your enrolment is personal to you. Please do not share your login, copy or resell the lessons, videos, tools or recipes. Content is protected by copyright and is for your own personal use. You may print the tools for yourself.

Payment

The founding group price is $297 CAD, or the installment option shown at checkout. If you choose the installment option, you agree to complete all scheduled payments. The optional Nutrigenomix 70-gene test is a separate purchase, priced separately.

No refund policy

All sales are final. Because we do not offer refunds, please read this section carefully before you buy.

Why we do not offer refunds. Redefined is a small, limited-enrolment program. Only 5 founding spots are available, and each spot is held for you and cannot be offered to anyone else once you enrol. The program is also delivered digitally, and you receive access to the lessons, tools, recipes and community as soon as you enrol, and these cannot be returned. We also plan, review and respond to each member’s weekly check-ins personally, so your enrolment commits real time and resources from the start.

What this means for you.

  • Payments for the Program are non-refundable and non-transferable, including if you do not use the content, miss weeks, finish early, or change your mind.
  • If you chose the installment plan, you remain responsible for all scheduled installments even if you stop participating.
  • If we change the Program in a major way, or we cannot deliver it, we will contact you and make the situation right, which may include a refund of the unused portion.
  • If you have a health concern that prevents you from taking part, please contact us. We will work with you to pause or adjust your participation where we can, but this does not create a right to a refund.

The optional Nutrigenomix test. The test kit is a physical product ordered for you personally and cannot be returned once it has been ordered or shipped. If your kit arrives damaged or goes missing, contact us at reception@alignedtogether.ca and we will help you sort it out with the testing company. Test results, processing and any retests are handled by Nutrigenomix under its own policies.

Payment disputes. Please contact us at reception@alignedtogether.ca before starting a dispute or chargeback with your bank or card provider so we can try to resolve any issue quickly. By enrolling you confirm that you have read and agreed to this policy.

Your legal rights. This policy does not take away any rights you may have under consumer protection laws that apply to you, such as Alberta’s Consumer Protection Act. If a law gives you a right to cancel or to a refund, that right applies.

Program changes

We may update lessons, tools, schedules or features to keep the Program accurate and useful. If we must pause or end the Program, we will tell you and handle any refund fairly.

Ending your access

We may remove access from anyone who breaks these terms, shares their login, or behaves in a way that harms other members or the Program. If we remove your access for these reasons, you will not receive a refund. You may leave at any time by contacting us, but payments already made are not refundable.

Testimonials and photos

We will never share your photos, results, check-ins or stories publicly without your clear, separate written permission.

Community guidelines

  • Be kind. This is a space for support, not judgment. No shaming of bodies, food, weight or choices.
  • Respect privacy. What is shared in the community stays in the community. Do not screenshot or repost other members’ posts.
  • Share experiences, not medical advice. Please do not tell others to change medications, hormone therapy or treatment. Encourage them to speak with their healthcare provider.
  • No selling or promoting. Please do not advertise products, programs or supplements.
  • Avoid extreme dieting talk. Posts promoting very low-calorie diets, purging, or unsafe practices will be removed.
  • If you are struggling with food, body image or your mood, reach out to us or your healthcare provider. In an emergency, call 911. In Canada you can call or text 9-8-8 for the Suicide Crisis Helpline at any time.

We may remove posts or members that do not follow these guidelines.

Disclaimer and limitation of liability

By enrolling in and using “Redefined: Confusion to Confidence” (the “Program”), offered by Dr. Chelsie Goulet and Aligned Together Chiropractic + Family Wellness (“we”, “us”, “our”), you agree to the following.

1. Education only, not medical advice

The Program is an educational and accountability program. It is not medical advice, diagnosis or treatment, and it is not a substitute for care from your own physician, dietitian, pharmacist or other qualified health professional. Participating in the Program, including the weekly check-ins and the community, does not create a doctor-patient, chiropractor-patient or other treating relationship between you and Dr. Goulet or Aligned Together.

2. What this Program is, and is not

Dr. Goulet is a chiropractor. She is not a registered dietitian, and the Program does not present itself as dietitian services. The Program offers general nutrition and healthy-living education, such as how protein, carbohydrates, fats and fibre work, how energy balance works, food-label literacy, how to track if you choose to, nutrition for muscle and healthy ageing, and habit coaching.

The Program does not diagnose, treat, cure or manage any medical condition, including menopause, perimenopause, hormonal imbalance, diabetes, kidney disease, heart disease, thyroid disease, osteoporosis, digestive disease or an eating disorder. It does not provide therapeutic diets, does not interpret laboratory results as a treatment plan, and is not a replacement for individualized medical nutrition therapy. If you have a medical condition, you should get individualized advice from your physician or a registered dietitian. Nothing in the Program should be understood as a claim that nutrition will treat or reverse any condition or symptom.

3. Talk to your healthcare provider

You are responsible for deciding whether the Program is appropriate for you. Please speak with your healthcare provider before making changes to your eating, supplements, medications, hormone therapy or exercise, especially if you have a medical condition, are pregnant or breastfeeding, take medication, or have a history of an eating disorder. Never delay or ignore medical advice because of something you read or heard in the Program. If you have a medical emergency, call 911 or go to your nearest emergency department.

4. No guarantee of results

Every body is different. We do not promise or guarantee any specific result, including weight loss, body composition change, symptom relief, laboratory results or health outcomes. Examples, stories and information shared in the Program are not typical or guaranteed outcomes.

5. Assumption of risk

Nutrition changes and physical activity, including the beginner strength plan, carry some risk, including injury, illness or other adverse effects. You choose to take part voluntarily and at your own risk. You agree to stop and seek medical advice if you feel pain, dizziness, chest pain, shortness of breath, or any symptom that worries you.

6. Release and limitation of liability

To the fullest extent permitted by law, you release and hold harmless Dr. Chelsie Goulet, Aligned Together Chiropractic + Family Wellness, and its owners, employees, contractors and affiliates from any claims, losses, damages, costs or expenses arising from your participation in the Program or your use of its content, including any claim relating to your health, injury or results. To the fullest extent permitted by law, our total liability to you for any reason will not exceed the amount you paid for the Program. Nothing in this section limits liability that cannot be limited by law, such as liability for gross negligence or wilful misconduct.

7. Information accuracy and third parties

We make reasonable efforts to keep the content accurate and based on current evidence, but research changes and we cannot guarantee that everything is complete or error free. Links to other websites, products, tests or services (including any optional genetic test offered through a third party such as Nutrigenomix) are provided for convenience. We do not control third parties and are not responsible for their products, services, results or privacy practices.

8. Optional genetic testing

If you choose the optional Nutrigenomix test, the results are educational and relate to genetic tendencies, not a diagnosis. Genetic information can be sensitive. Please review the testing company’s own terms and privacy policy. Speak with your healthcare provider before acting on any result.

9. Your responsibilities

You confirm that the information you give us (including the screening form and check-ins) is accurate and complete to the best of your knowledge, that you are 18 or older, and that you will tell us promptly if your health situation changes.

10. Governing law

This agreement is governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. If any part of it is found to be unenforceable, the rest remains in effect.

Privacy notice

This notice explains what personal and health information we collect through the Program, why, and how we protect it. We handle your information in line with Alberta’s Personal Information Protection Act (PIPA) and other privacy laws that apply to us.

What we collect

  • Contact details: your name, email address and, if you give it, phone number and mailing address.
  • Health and readiness information from the screening form: for example age range, menopause stage, conditions, medications, dietary needs, and history relevant to safe participation.
  • Weekly check-in answers, such as sleep, energy, mood, protein, strength sessions, symptoms and any measurements you choose to share.
  • Photos or measurements you choose to share with us.
  • Payment information, which is handled by our payment processor. We do not store your full card number.
  • Posts and comments you make in the private community.
  • If you buy the optional Nutrigenomix test, the information needed to send you the kit.

Why we collect it

To deliver the Program and make it safe and relevant for you.
To review your check-ins and give feedback.
To send Program emails, such as lessons, reminders and receipts.
To manage orders, payments and customer support.
To meet legal, tax and professional obligations.

Your consent

By completing the screening form and using the Program, you consent to the collection, use and disclosure of your information as described here. You may withdraw your consent at any time by contacting us, though this may limit our ability to provide the Program.

Who sees your information

Only Dr. Goulet and people she authorizes to help run the Program can see your screening form and check-ins. We use secure service providers (for example our website and email platform, payment processor and quizzes) to operate the Program. These providers may store information on servers outside Canada. We do not sell your information. We may disclose information if required by law, or if needed to protect someone’s safety.

The community

What you post in the private community can be seen by other members. Please do not share anyone else’s private information, and share your own health details only if you are comfortable.

Genetic information

If you choose the Nutrigenomix test, your saliva or cheek swab and genetic data are processed by the testing company under its own privacy policy. Please read it before you decide. We will treat any results you share with us as sensitive health information.

Storage, safeguards and how long we keep it

We use reasonable safeguards, such as password-protected accounts and secure platforms, to protect your information. No system is completely secure. We keep your information only as long as needed for the purposes above and to meet legal and professional record-keeping requirements, then securely delete or de-identify it.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal limits. To make a request or ask a privacy question, contact reception@alignedtogether.ca. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.